Carphone Warehouse to close its two standalone stores in Coventry

Two stores based within Currys PCWorld stores will remain open at Arena Shopping Park and Airport Retail Park.

Dixons Carphone is set to axe 2,900 jobs under plans to close all 531 of its standalone Carphone Warehouse stores in the UK.

The retailer described the move as the “next step in its transformation” as it joins its UK mobile operations with the wider business.

In a statement, it said the move was due to the changing shopping habits in how customers buy their mobile devices, connectivity and technology.

Following the closure of its standalone stores on 3 April, the company will focus on selling mobile devices and connectivity through its shops in 305 Currys PCWorld stores and online.

Coventry has two standalone Carphone Warehouse stores that will be affected by the closures – one in the Upper Precinct and one at Arena Shopping Park – and a further two stores within Currys PCWorld stores at Arena Shopping Park and Airport Retail Park that will both remain open.

It is expected that 40% of employees nationwide will be able to get new roles within the company but around 2,900 will be made redundant.

Dixons Carphone said it would “go well beyond legal obligations in financial and other support for all affected colleagues”.

Group chief executive Alex Baldock, said in a statement: “Today’s tough decision is an essential part of that, the next step in making our UK mobile business a success for customers, colleagues and other shareholders.

“Clearly, with unsustainable losses of £90m expected this year, mobile is currently holding back the whole business.

“There’s never an easy time for an announcement like this, but the turbulent times ahead only underline the importance of acting now.”

He added: “I don’t underestimate how upsetting this news will be for our colleagues, and we’ll treat everyone with honesty, respect and care.

“Customers are increasingly heading, not just to our large and growing online business, but into our big stores, where they can find all the experts and tech – mobiles, computers, TVs, smart tech, appliances, gaming and all the rest – they need. But they can’t find all this in the small mobile-only stores that are one-twentieth of the size; they’re visiting these less and these stores are losing more money as a result.

“That’s why we’re committed to our more than 300 big stores around the UK, why we’re investing tens of millions of pounds in them and in the thousands of expert colleagues who work in them. But it’s also why sadly we have to close the small stores.”